Refund Policy

Last updated 28 October 2026

1. Your MOLANSIA subscription

Monthly plans: you can cancel at any time; cancelling stops the next renewal and keeps your access until the end of the paid period. If you contact us within 7 days of your first payment and have used less than a quarter of your credits, we refund that payment. Yearly plans: the same applies within 14 days of the payment. After that, payments are not refunded, except where the law says otherwise.

2. Founders Pass

The Founders Pass ($59, paid once) can be refunded in full within 60 days of the payment, no questions asked: e-mail us and the refund is issued on Whop. When the refund is made, the Founders plan ends, the seat is given back, and the unused credits of the current month are taken back. Credits that were already used for finished steps are not counted against you. The other plans keep the rules above.

3. Credits

A step that fails or does not finish does not use credits (they are returned automatically). Credits that were used for a finished step are not refunded, because the work has been done and its cost paid. Unused credits have no cash value.

4. Products you sell

When you sell a product, the refund rules are yours as the seller. Your sales page should state them clearly. Refunds are issued from your Whop account; when Whop confirms a refund, MOLANSIA closes the buyer's download link. We provide a draft refund text you can adapt in Settings, Invoices and legal.

5. How to ask

E-mail support@molansia.com from the address of your account with the date and amount. We reply within 3 working days.

6. Your legal rights

This policy does not reduce rights you have by law, such as consumer rights in your country.